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X-WR-CALNAME:Efficiency First California
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X-WR-CALDESC:Events for Efficiency First California
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DTSTART;TZID=America/Los_Angeles:20231208T120000
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SUMMARY:ELECTRIFY EFFICIENTLY: OPERATING A HEAT PUMP – BEST PRACTICES TO MINIMIZE CALL BACKS
DESCRIPTION:Part 4 of 5 – December 8\, 2023 (12pm – 1:30pm) \nHeat pumps are inherently different than gas furnaces or gas water heaters. Contractors and other industry professionals must take time to educate customers\, clients\, and others on these differences to ensure optimal customer satisfaction. This webinar will outline best practices for system operation of ducted and ductless mini-splits\, unitary heat pumps\, and heat pump water heaters. \nAgenda: \n\nIntroduction and safety message\nHeat pump operation: characteristics and differences with gas furnaces or water heaters\nAdding value to the customer journey\nMinimizing call backs\nQ&A\n\nThe objective of this course is that at the conclusion\, participants will be able to: \n\nExplain one reason why heat pumps operate differently than gas furnaces\nName at least two points in the customer journey where education on heat pump operation are essential\nDescribe proper multi-split system operation in a way a typical customer can understand\nSummarize why customer satisfaction is critical to the adoption of heat pumps and home electrification\n\nTo enroll into the entire “Electrify Efficiently (5 Part Series)” register HERE.
URL:https://efficiencyfirstca.org/event/electrify-efficiently-operating-a-heat-pump-best-practices-to-minimize-call-backs/
LOCATION:Online
CATEGORIES:Association for Energy Affordability,Energy Code Ace,Southern California Edison
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