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Effective Coaching and Mentoring

July 16, 2024

Coaching and mentoring staff are two important ways to retain top talent and build a leadership pipeline. But many people don’t even know that they are two different things!

Coaching focuses on enhancing current job performance. Mentorships are supportive relationships that can reduce and reframe personal, structural and cultural barriers that hold emerging leaders back from achieving their full potential. Both are important.

Why should you make time to coach and mentor employees? Not only will it empower your staff and enhance company effectiveness; it also changes how others think of you. People who mentor and advocate for others are perceived as more effective leaders.

Even your most talented employees will benefit from supportive coaching and mentoring. Don’t leave top performers to languish while you work with staff who struggle!

Great leaders need to be mentored, and great leaders need to mentor. Join us to learn how with Chris DeVany, global business coach with Pinnacle Peak Performance.

Learning Objectives

In this session you’ll learn to:
• Understand the Coaching Strategy Spectrum and how to make it work for your team
• Coach effectively, using relating, strategizing, and implementing
• Practice the stages of a coaching relationship, including giving constructive feedback
• Understand and use the essentials of mentorship
• Know the challenges of coaching and mentoring experienced staff and how to succeed

Chris DeVany is the founder and president of Pinnacle Performance Improvement Worldwide, a firm which focuses on management and organization development. Pinnacle’s clients include government agencies from the United States, the Royal Government of Saudi Arabia, Canada, Cayman Islands, global organizations such as Visa International, Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance, Schlumberger and over 500 other organizations in 22 countries. His book 90 Days to a High-Performance Team, published by McGraw Hill, is helping thousands of executives, managers and team leaders improve performance.

Chris has assisted in mergers and acquisitions, developing project management, sales, customer service and marketing strategies, organizing inbound and outbound call center programs, training and development of management and new hires, and fostering corporate growth through creative change and innovation initiatives.


GoldStar Webinars are free to GoldStar Contractors, their candidates and employees, Test Centers, and their proctors and employees. To register using BPI Perks provide your Organization/Company name, GoldStar ID# or Test Center ID, and Candidate ID#. Then close out the registration page without making payment. A BPI representative will review your registration and contact you if additional details are needed.

The cost is $50 for all others. BPI Certified Professionals can earn 1.5 BPI CEUs from attendance.

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July 16
12:00 pm - 1:30 pm PDT
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Building Performance Institute INC
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