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Managing Multicultural Teams

Online

Understand how cultural differences within your team can affect their needs and impact the bottom line! At this seminar you’ll learn how to adapt your managerial style to the needs of your diverse group. Discover how to communicate, motivate, and manage conflict across cultural boundaries. Get proven techniques to help you function as a true team so that your differences are opportunities for increased creativity and productivity. This course is a don’t-miss for managers that oversee employees of diverse cultural

Building a Balanced Organization

Online

We all want a positive, productive workplace where teammates work together to achieve common goals. Let’s find out how to achieve it with home performance legend John Tooley! A harmonious workplace includes work-life balance, emotional well-being, and healthy interpersonal dynamics. A workplace without these things leads to stress, burnout, dissatisfied employees, and high turnover. In this session, you’ll find practical insight drawn from decades of research and get actionable strategies to create a harmonious workplace that will enhance productivity, increase

Building a Balanced Workplace

Online

We all want a positive, productive workplace where teammates work together to achieve common goals. Let’s find out how to achieve it with home performance legend John Tooley! A harmonious workplace includes work-life balance, emotional well-being, and healthy interpersonal dynamics. A workplace without these things leads to stress, burnout, dissatisfied employees, and high turnover. In this session, you’ll find practical insight drawn from decades of research and get actionable strategies to create a harmonious workplace that will enhance productivity, increase

Recruitment Interviews for Managers and Supervisors

Online

Hiring the right employees is crucial to your organization's success. But how can you tell which candidate has the skills and habits your team needs? Learn to select the best candidates with effective interviews in the next GoldStar webinar with global business coach Chris DeVany. From insightful questions to key competencies, this session equips managers and supervisors with the skills to confidently make informed hiring decisions. Whether you're new to interviewing or refining your approach, this webinar is your guide

Building Your Company Culture

Online

A strong company culture can make the difference between an engaged workforce and high employee turnover, but what exactly defines company culture, and how can organizations create an environment where employees feel valued and motivated to stay? In the next GoldStar webinar, we will explore the key elements that shape company culture and its impact on employee retention. You'll also gain a deeper understanding of the four DISC communication styles and how they influence workplace interactions. By the end of

Providing Great Customer Service… In the Trenches

Online

House Characterization (HC) was developed to reduce efforts and maximize efficiency in Customers are the heart of our business—without them, we simply wouldn’t be here. That’s why mastering exceptional customer service isn’t optional—it’s essential. Too often, it’s the small oversights that leave a big, negative impression. In this impactful session, we’ll focus on the little things that actually matter most. Learn how to elevate every interaction, strengthen relationships, and create the kind of customer experiences that keep people coming back. Learning Objectives:

Handling a Chaotic Work Environment: How To Prioritize Work and Make Smart Decisions Under Pressure

Online

Feeling stretched thin? Drowning in decisions? In today’s fast-paced, always-on work environment, managing competing demands can feel impossible. This dynamic, interactive webinar is here to change that. Join business performance expert Chris DeVany for a hands-on session packed with real-world tools, techniques, and exercises to help you cut through the chaos, clarify priorities, and make confident, impactful decisions - especially under pressure. You’ll walk away with an actionable plan to handle complex workloads and drive stronger results, even in unpredictable